Seconique transforms warehouse operations with Epicor Mobile Warehouse

Seconique, a leading furniture wholesaler, has revolutionised its warehouse operations by implementing Epicor’s Mobile Warehouse (EKW) module.

Seconique, established in 1986, is one of the largest independent importers and wholesalers of flat pack furniture in the UK. With a 460,000sq ft warehouse in Wolverhampton and another in Northern Ireland Seconique has been an Epaccsys customer since 2015 starting with Epicor ERP 10, now migrated to Epicor Kinetic ERP.

By leveraging Epicor’s Mobile Warehouse module’s powerful scanning and automation capabilities, Seconique has significantly improved pick accuracy, speed, stock management, traceability, and overall efficiency.

“Wholesale and distribution business need to operate in as lean a way as possible with well-managed stock and delivery operations.”
Regional Vice President, Epicor UK & Ireland

The implementation of EKW has transformed Seconique’s warehouse operations, delivering substantial improvements in accuracy, efficiency, and sustainability. With digital processes replacing outdated manual methods, Seconique has achieved remarkable results, including near-perfect stock accuracy, reduced labour dependency, significant paper savings, and a streamlined fulfilment process, a testament to the power of Epicor’s technology in driving operational excellence and future-proofing warehouse management.

Seconiques Transforms Warehouse Operations with Epicor Mobile Warehouse

“Competition is high and customers can quickly move to other providers if they are let down. Epicor ERP provides specialist feature sets for these markets and is able to expand with your business to take advantage of new channels or business processes that you may want to adopt. Business software should always be an enabler and inspiration, not a barrier to progress. That flexibility is something at the heart of how we develop Epicor ERP.”

Key benefits include:

Enhanced pick accuracy

With the introduction of EKW’s scanning validation, Seconique has minimised errors in order picking, ensuring customers receive the correct products every time.

Eliminated the need for extra checking staff when loading vehicles, reducing overhead costs.
Increased accuracy in receipting due to real-time barcode scanning.
Automated courier labelling, ensuring correct labels are applied during the picking process, eliminating mislabelling errors.

Increased speed of pick

EKW has drastically improved warehouse efficiency by eliminating manual processes and reducing dependency on tribal knowledge.

Instant stock availability upon receipting, removing delays from traditional paper-based processing.
Real-time digital pick queues, reducing delays in printing and distributing pick notes.
On-demand label printing, decreasing the time taken to print and apply labels to shipments.
Informational panels in the warehouse allow quick order selection and efficient task allocation.

Significant paper savings

Seconique has embraced sustainability by reducing paper usage through EKW’s digital processes.

360,000 sheets of paper saved over five years, equivalent to 36 trees.
Digital Proof of Delivery (POD) for customer shipments, reducing paper invoices and providing instant access to POD documents.
Print-on-demand labelling, minimising label waste caused by pre-printed errors.
Elimination of paper-based vehicle loading records, as all loading information is now digitally recorded via EKW.

Improved stock accuracy

Seconique now has unparalleled control over inventory accuracy.

Barcode validation ensures correct stock placement and seamless movement to pick locations.
On-demand barcode printing for parts received without barcodes.
Automated stock alerts notify the sales team when products are back in stock.
Faster stock booking-in process, ensuring immediate visibility for sales and automated feeds.
Cycle counting replaces annual stocktaking, reducing disruptions and achieving a remarkable 99.98% stock accuracy rate in 2024.
External auditors benefit from real-time stock visibility, leading to 100% audit accuracy.

Reduced labour costs and increased efficiency

Seconique has optimised resource allocation.

Instant digital action logging, removing the need for later data entry.
Natural workforce reduction through attrition, without compromising productivity.
On-demand printing eliminates manual label pre-printing and storage.

Enhanced traceability and accountability

EKW provides full traceability across warehouse operations.

Clear audit trails for every warehouse transaction, ensuring accountability for all actions.
Eliminated the reliance on handwritten signatures, replacing them with digital tracking.

Optimised resource management

The warehouse team has gained greater visibility and control over their workforce.

Shift-based clock-in system for warehouse and fulfilment teams, ensuring efficient resource allocation.
Real-time picker performance tracking, empowering operations managers with actionable insights.
Reduced training time for new staff from one month to just three days, thanks to an intuitive digital system.

Warehouse layout optimisation

By harnessing insights from EKW, Seconique has transformed its warehouse layout for greater efficiency and flow.

Optimised pick-face design based on picking frequency data.
Automated material requests for replenishment, triggered directly from picking actions.
Standardised replenishment processes, eliminating reliance on tribal knowledge.

Improved vehicle loading accuracy

Seconique has streamlined its vehicle loading process.

Bin structure integration ensures optimal loading sequences for Seconique’s fleet.
Automated staging of spare parcels for courier and Seconique vehicle deliveries.
Real-time shipment processing, enabling instant updates for sales teams and customers.

Epicor Kinetic – one truly integrated cloud ERP system

Remove the silos that form in departments and divisions and create a system tailored to your exact needs with integrated, individual ERP modules. Share critical data, resolve challenges, react to changes, and leverage opportunities – as one.