Account Management
We work closely with you to ensure that your system grows with your organisation and is continually tailored exactly to your business needs.
We don’t stop when your implementation is completed, we provide consultative and operational support to align with your ongoing business objectives and requirements.
Our expert account managers support you with any Epicor Kinetic upgrades, cloud migration and general guidance as well as tactical, technical or functional advice.
Our knowledgeable, friendly account managers guarantee straightforward interactions, and you can talk to the owners and senior management of Epaccsys, this ensures a transparent, consistent and reliable relationship for the long term.
Your trusted advisors
Our account managers are deeply knowledgeable about Epicor and your industry and will help ensure that Epicor Kinetic fits the needs of your organisation. We work alongside you as your organisation grows, as we know collaboration and partnership are crucial for customer success.
Ongoing engagement
We undertake regular account reviews to ensure you consistently get the most out of your Epicor Kinetic solution and your partnership with us and evaluate whether new functionality could provide further return on investment.
User adoption and satisfaction
We run regular educational webinars to help our customers maximise their use of Epicor Kinetic and third-party products as well as reduce knowledge gaps and improve processes.
