Epaccsys Customer Day 2026: innovation, insights & best practice
Epaccsys welcomed customers from across the UK to our Leicester office for a day dedicated to collaboration, innovation and helping organisations maximise the value of their Epicor ERP investment.
Bringing together Epicor users, industry experts and the Epaccsys team, the event provided practical insights into the latest developments across Epicor Kinetic, Epicor SaaS and digital transformation, alongside valuable opportunities to network with fellow customers.
The purpose of the day was simple but powerful: connect, collaborate, and learn. The event was designed to give organisations the opportunity to meet the Epaccsys team face to face, exchange ideas with peers, and gain practical insights into how to get the most from their Epicor investment. With networking at its core, the day encouraged open discussion—whether it was sharing challenges, exploring solutions, or discovering new capabilities within Epicor Kinetic and SaaS, as well as migrations to the cloud.
Celebrating growth and looking ahead
The day opened with an update from the Epaccsys leadership team, reflecting on another successful year for both the business and its customers demonstrating both stability and forward momentum. Highlights included:
The update reflected Epaccsys’ ongoing commitment to helping organisations realise greater value from their ERP systems through consultancy, implementation, optimisation and continuous improvement.
Epicor Kinetic and the journey to SaaS
Customers were also given an overview of Epicor’s latest product roadmap and long-term strategy, including:
This session helped customers understand how to align their own digital transformation strategies with Epicor’s evolving platform.
Breakout sessions with practical takeaways
The afternoon programme allowed attendees to choose from a range of focused breakout sessions covering key areas of the Epicor platform. Topics included:
These sessions combined practical demonstrations with real-world advice, helping customers understand how to optimise processes, improve reporting, streamline manufacturing and enhance warehouse efficiency.
An interactive customer roundtable, led by the Epaccsys Professional Services team, encouraged attendees to share challenges and experiences, discuss current projects and learn how other organisations are using Epicor to drive value.
“The Epaccsys team were all very approachable and made us feel welcome.”
Throughout the event, the Epaccsys team highlighted the importance of continuous learning through regular product updates, customer webinars, training opportunities and the Epicor Learning Centre.
Customers were encouraged to review existing processes, explore new functionality and adopt best practices to ensure they continue to maximise the value of their Epicor investment as the platform evolves.
Building for the future
We concluded with a look at emerging technologies shaping the future of ERP, including AI-powered capabilities, automation and business intelligence. Innovation continues to strengthen the Epicor platform, helping organisations become more efficient, connected and better prepared for future growth. We looked at Epicor ecosystem innovations including:
“The content covered was very relevant with a good glimpse into the future. Better than a lot of technology customer days I go to.”
Epaccsys Customer Day was more than just an event, it was a community gathering designed to inform, inspire, and connect. From strategic updates to practical workshops and open discussions, the day provided attendees with actionable insights and a clearer view of what’s possible with Epicor.
If you’re an existing Epicor customer looking to optimise your ERP investment – or you’re considering Epicor Kinetic as your next business management platform – we’d love to discuss how Epaccsys can help you achieve your goals.
